If you contact us via email we keep your contact details for the purpose of contacting you regarding your enquiry. We do not share this information with any third parties at any time.
User Analytics Software
To help us understand how the site is used we use analytics software, Piwik. The data Piwik provides is not matched with any individual’s data from any other source. We may contract with trusted third-parties to help us in better understanding our site visitors, these service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. Piwik respects the “Do Not Track” browser setting if you have it turned on.
Cookies are small files stored on a visitors computer which contain information about the visitor. These can control and save preferences or track browsing behaviour. No cookies on this site contain or share any personally identifiable information.
Cookies used on this site
Piwik, our user analytics software, sets cookies. Piwik’s cookies start with _pk_ref, _pk_cvar, _pk_id and _pk_ses (as of 19 September 2014). We use Google Maps on the contact page. We have no control over the content of the cookies set by Google. Google Maps sets the following cookies (as of 12 June 2012): SNID, NID, PREF. We also set a cookie, either cc_cookie_accept or cc_ccokie_decline to keep your cookies preference stored.
What data is stored?
- Google holds unique IDs (random strings of characters) used to track the behaviour of Google Maps users, except for PREF which stores your preferences (like your preferred zoom level). Most of the cookies are set to expire 10 years after your last visit to a page containing a Google Map.
- Information collected by Piwik includes IP address, time, visit duration, visited pages, browser type/version, operating system, add-ons/plugins, search engine queries and referrers. While Piwik uses a cookie to distinguish between visitors, the collected data doesn't allow us to identify individuals.
- The preference cookies cc_cookie_accept and cc_ccokie_decline do not contain any personal information.
Google privacy policies
You can view Google’s privacy policies at www.google.com/intl/en_uk/privacypolicy.html
Further information on cookies
Get further information on cookies at www.aboutcookies.org.